we will not leave you out in the cold
Every accident is a shock, even if it is not very serious. Nevertheless, it’s important to remain calm and take the right decisions.
CRUCIAL FIRST STEPS IF YOU ARE INVOLVED IN AN ACCIDENT
That way, you won’t be in any danger.
Switch on the hazard warning lights and low-beam headlights, then position the warning triangle (50 metres in front of the motorcycle in towns, 100 metres outside towns, or between 150 and 400 metres on motorways).
so the rescue service can attend the site quickly.
Make any injured persons comfortable.
In Switzerland: 0844 85 75 75*
Abroad: +41 844 85 75 75*
Alternatively, you can also contact us via the BMW Motorrad Connected app.
*Calls to Swisscom business number 0844 are subject to a charge, depending on the mobile service provider.
but do not leave the scene of the accident.
for the insurance company.
YOUR MOBILE EMERGENCY BUTTON
YOUR MOBILE EMERGENCY BUTTON
Just tap the button and you will be connected to BMW Motorrad Accident Assistance immediately.
WE ARE ALWAYS AT YOUR SIDE
We are available 24/7 to provide maximum support to you in a difficult situation such as an accident and to ensure that you and your BMW motorcycle are well taken care of. Our services:
✓ We will give you clear instructions about what to do at the scene of the accident.
✓ We will notify the police for you.
✓ We can organise a commercial towing service or free towing to the nearest BMW Motorrad service partner.
✓ We will put you in touch with the nearest BMW Motorrad service partner.
✓ We will organise a replacement bike.
✓ We can advise you on alternative travel options.

ALL ABOUT THE BMW BREAKDOWN AND ACCIDENT SERVICE
Further information on the scope of BMW Motorrad Breakdown and Accident Assistance can be found here